5 products
5 products
Indian handmade Chappals with a Modern Twist!!
Bloom - Pink
Regular price ₹2,499.00 INR/
Tax included.
Festivities are synonymous with bright colors, exquisite detailing and lots of bling! We got what you asked for :)
Presenting Bloom with intricate vibrant detailing coupled with tassels and lots of comfort!
Delivery Timeline: All the orders are dispatched within 2-3 days from order date. If there is any urgency, you can feel free to WhatsApp us on 9873889595, and we will surely help you out!
Once the product is dispatched, tracking details are sent to you via an e-mail.
Ps- Your wish is our command! So, If u wish to add heels to your pair or want to convert them into flats we are here to assist. Just WhatsApp/call us on 9873889595 :)
Discount and Offers Available
- BB10 - Get flat 10 % off
- BUY3andGET15 - Buy 3 products and get 15% off
- HELLOBB10 - Get a free pair from this section https://www.bombaybrown.in/collections/pick-me-up-for-free-apply-code-hello2023. Add any pair from this section and apply code HELLOBB10 to get a free pair
Note : Option to apply discount code will come during the checkout process, after entering your name and shipping details.
In case the product does not fit you/or you don’t like it, you can ship it to us within 14 days and we can either send you a new product or give you a credit note for the same amount (it takes 3-4 days to issue a credit note after we receive the product)
Either you will have to courier it to us at the address mentioned below, or you can initiate a reverse pick up through our panel (charges 200/-) Once we receive the pair, we'll ship the size you want at our expense :)️
Link to exchange panel: https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
Our Address: Bombay Brown - B-1/57, Ashok Vihar-2, New Delhi-110052. Ph -9873889595
(Please provide the tracking ID on bombaybrown.in@gmail.com after sending it across) Please mention your order number and your concern when you send it back to us.
Once the product reaches us, we will dispatch the size requested, or issue a credit note (excluding shipping cost)
If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours. Email ID: bomabybrown.in@gmail.com Whatsapp Number - 9873889595
Thanks
Thanks
Team Bombay Brown️
ORDER CANCELLATION
Bombay Brown reserves the right, at our sole discretion, for order cancellation at its end for any reason. The customer should agree not to dispute the decision made by us and accept our decision regarding the cancellation.
CREDIT NOTE
We have no refund policy. We will not provide any cash/monetary refund on any product. To compensate we will issue a Credit note (excluding the shipping cost 100/- ) which can be redeemed whenever you wish and shop with us next time.
This credit note will be exclusive to you and valid for 6 months. Credit notes are issued within 24-48 hours from receiving the product back.
Please note that the amount of purchase should be same or higher to redeem the credit note.
HOW TO REDEEM CREDIT NOTE
Credit notes can be redeemed on our website www.bombaybrown.in during checkout .
On the checkout page, kindly use the Credit note code in the 'DISCOUNT CODE' section and click APPLY. The Discount being exclusive to you will immediately be reflected & the discount amount provided in the credit note will be deducted in total.
Kindly reach us at our Customer care on 9873889595 for any issue in using your credit note code.
Please note a credit note can be used only once.
Please note a credit note can be used only once.
ELIGIBILITY FOR EXCHANGE OR RETURN
1) The product needs to be in unused condition with all the tags and accessories attached to it.
2) Damaged and soiled products sent to us will not be accepted for exchange and returned back to the customer.
3) Customised products are non-returnable or non-exchangeable.
4) Products brought under Clearance sale will not be eligible for return/exchange. 5) All the orders are confirmed before dispatching. We won’t be able to take returns for size 43 and 44 as those are made on order and as per the requirements only
RETURN POLICY
In case a product doesn't fit you comfortably, We would be happy to exchange the same within 14 days from the day of receiving the product. You can exchange it with a different size or you can ask for a Credit note instead. PROCESS: In order to place a return/exchange request for your pair, you can visit 'START AN EXCHANGE' tab on the main menu of our website www.bombaybrown.in or you can find the link below for the same https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
POINTS TO NOTE:
- All footwear at Bombay Brown is manufactured using non-leather material. We do not suggest wearing them in and around the water.
- Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. We request you to store them in a shoe bag that we provide along with every purchase.
- Always dry your feet before wearing your footwear. Wet or moist feet can lead to minor damages in the footwear.
- Our footwear does not come with a warranty. The life of the same simply depends upon the wear and tear of the product.
- In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.
We, at Bombay Brown specialise in customising footwear. Here are a few examples of the questions that we get from our customers :
- I have a broad feet (size 38) , but length is as per size 37. Would you be able to do it?
- I need a big size. Do you have 44? Or my size is 34, or 21 cm. Do you have that smallest size??
- I like this design but I want it in flats with some extra cushioning! Would you be able to do it?
- I like this design but I want a platform heel in the same. Would you be able to add it?
- I like the footwear, but can I get a block heel instead of this platform heel?
- I want flats, but is it possible to add a thumb separation in it? I find it more comfortable that ways. Can you do it?
We get a lot of such requests and the answer to all of the above is YES! All kinds are customisations are free except adding heels to any flats (Charges are INR 300/-)
Contact us on 9873889595. Alternatively, you can leave your note in the comments section (after selecting the size and the quantity) and place your order and we will call you back. Please note - Customised products cant be exchanged or returned. Also, the order needs to be prepaid. No COD on Customised orders
Naaz - Kolhapuri Flats
Regular price ₹2,999.00 INR/
Tax included.
The world famous age-old intricate braiding technique, hand-done by skilled artisans of India is the USP of the product. Bombay Brown has added extra cushioning in the base giving this footwear an edge from what's available otherwise. Comfort added with style is what this footwear is all about.
Festivities are synonymous with bright, exquisite detailing and lots of love and comfort! We get so much love on the Kolhapuri flats, here's another collection of the same.
Presenting Naaz: As the name suggests, this pair speaks for its delicacy and pride.
Product Type: Kolhapuri in Flats
Toe Shape: Round Toe
Material: Faux Leather
Sole Material: Faux Leather
Fastening/ Closure: Slip-On
Heel Height (in inches): Flats
Delivery Timeline: Dispatch in 3-4 Days
If you want one day delivery in Delhi, contact us on +919873889595
Ps-
This pair is available in block heels and wedge heels too. Just WhatsApp/call us on 9873889595 :)
For Wedges : CLICK HERE
For Block Heels : CLICK HERE
Discount and Offers Available
- BB10 - Get flat 10 % off
- BUY3andGET15 - Buy 3 products and get 15% off
- HELLOBB10 - Get a free pair from this section https://www.bombaybrown.in/collections/pick-me-up-for-free-apply-code-hello2023. Add any pair from this section and apply code HELLOBB10 to get a free pair
Note : Option to apply discount code will come during the checkout process, after entering your name and shipping details.
In case the product does not fit you/or you don’t like it, you can ship it to us within 14 days and we can either send you a new product or give you a credit note for the same amount (it takes 3-4 days to issue a credit note after we receive the product)
Either you will have to courier it to us at the address mentioned below, or you can initiate a reverse pick up through our panel (charges 200/-) Once we receive the pair, we'll ship the size you want at our expense :)️
Link to exchange panel: https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
Our Address: Bombay Brown - B-1/57, Ashok Vihar-2, New Delhi-110052. Ph -9873889595
(Please provide the tracking ID on bombaybrown.in@gmail.com after sending it across) Please mention your order number and your concern when you send it back to us.
Once the product reaches us, we will dispatch the size requested, or issue a credit note (excluding shipping cost)
If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours. Email ID: bomabybrown.in@gmail.com Whatsapp Number - 9873889595
Thanks
Thanks
Team Bombay Brown️
ORDER CANCELLATION
Bombay Brown reserves the right, at our sole discretion, for order cancellation at its end for any reason. The customer should agree not to dispute the decision made by us and accept our decision regarding the cancellation.
CREDIT NOTE
We have no refund policy. We will not provide any cash/monetary refund on any product. To compensate we will issue a Credit note (excluding the shipping cost 100/- ) which can be redeemed whenever you wish and shop with us next time.
This credit note will be exclusive to you and valid for 6 months. Credit notes are issued within 24-48 hours from receiving the product back.
Please note that the amount of purchase should be same or higher to redeem the credit note.
HOW TO REDEEM CREDIT NOTE
Credit notes can be redeemed on our website www.bombaybrown.in during checkout .
On the checkout page, kindly use the Credit note code in the 'DISCOUNT CODE' section and click APPLY. The Discount being exclusive to you will immediately be reflected & the discount amount provided in the credit note will be deducted in total.
Kindly reach us at our Customer care on 9873889595 for any issue in using your credit note code.
Please note a credit note can be used only once.
Please note a credit note can be used only once.
ELIGIBILITY FOR EXCHANGE OR RETURN
1) The product needs to be in unused condition with all the tags and accessories attached to it.
2) Damaged and soiled products sent to us will not be accepted for exchange and returned back to the customer.
3) Customised products are non-returnable or non-exchangeable.
4) Products brought under Clearance sale will not be eligible for return/exchange. 5) All the orders are confirmed before dispatching. We won’t be able to take returns for size 43 and 44 as those are made on order and as per the requirements only
RETURN POLICY
In case a product doesn't fit you comfortably, We would be happy to exchange the same within 14 days from the day of receiving the product. You can exchange it with a different size or you can ask for a Credit note instead. PROCESS: In order to place a return/exchange request for your pair, you can visit 'START AN EXCHANGE' tab on the main menu of our website www.bombaybrown.in or you can find the link below for the same https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
POINTS TO NOTE:
- All footwear at Bombay Brown is manufactured using non-leather material. We do not suggest wearing them in and around the water.
- Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. We request you to store them in a shoe bag that we provide along with every purchase.
- Always dry your feet before wearing your footwear. Wet or moist feet can lead to minor damages in the footwear.
- Our footwear does not come with a warranty. The life of the same simply depends upon the wear and tear of the product.
- In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.
We, at Bombay Brown specialise in customising footwear. Here are a few examples of the questions that we get from our customers :
- I have a broad feet (size 38) , but length is as per size 37. Would you be able to do it?
- I need a big size. Do you have 44? Or my size is 34, or 21 cm. Do you have that smallest size??
- I like this design but I want it in flats with some extra cushioning! Would you be able to do it?
- I like this design but I want a platform heel in the same. Would you be able to add it?
- I like the footwear, but can I get a block heel instead of this platform heel?
- I want flats, but is it possible to add a thumb separation in it? I find it more comfortable that ways. Can you do it?
We get a lot of such requests and the answer to all of the above is YES! All kinds are customisations are free except adding heels to any flats (Charges are INR 300/-)
Contact us on 9873889595. Alternatively, you can leave your note in the comments section (after selecting the size and the quantity) and place your order and we will call you back. Please note - Customised products cant be exchanged or returned. Also, the order needs to be prepaid. No COD on Customised orders
Fiza - Monochrome Hand Embroidered Wedge Heel Kolhapuri
Regular price ₹3,699.00 INR/
Tax included.
The world famous age-old intricate braiding technique, hand-done by skilled artisans of India is the USP of the product. Bombay Brown has added extra cushioning in the base giving this footwear an edge from what's available otherwise. Comfort added with style is what this footwear is all about.
Festivities are synonymous with bright, exquisite detailing and lots of love and comfort! We get so much love on the Kolhapuri flats, you all asked for heels and we got what you asked for :)
Product Type: Kolhapuri in Wedge Heels
Toe Shape: Round Toe
Material: Faux Leather
Sole Material: Faux Leather
Fastening/ Closure: Slip-On
Heel Height (in inches): 3.5 Inches
Delivery Timeline: Dispatch in 3-4 Days
If you want one day delivery in Delhi, contact us on +919873889595
Ps-
This pair is available in lesser height also. It can be done in 1.5 inches, 2.5 inches too. Just WhatsApp/call us on 9873889595 :)
Discount and Offers Available
- BB10 - Get flat 10 % off
- BUY3andGET15 - Buy 3 products and get 15% off
- HELLOBB10 - Get a free pair from this section https://www.bombaybrown.in/collections/pick-me-up-for-free-apply-code-hello2023. Add any pair from this section and apply code HELLOBB10 to get a free pair
Note : Option to apply discount code will come during the checkout process, after entering your name and shipping details.
In case the product does not fit you/or you don’t like it, you can ship it to us within 14 days and we can either send you a new product or give you a credit note for the same amount (it takes 3-4 days to issue a credit note after we receive the product)
Either you will have to courier it to us at the address mentioned below, or you can initiate a reverse pick up through our panel (charges 200/-) Once we receive the pair, we'll ship the size you want at our expense :)️
Link to exchange panel: https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
Our Address: Bombay Brown - B-1/57, Ashok Vihar-2, New Delhi-110052. Ph -9873889595
(Please provide the tracking ID on bombaybrown.in@gmail.com after sending it across) Please mention your order number and your concern when you send it back to us.
Once the product reaches us, we will dispatch the size requested, or issue a credit note (excluding shipping cost)
If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours. Email ID: bomabybrown.in@gmail.com Whatsapp Number - 9873889595
Thanks
Thanks
Team Bombay Brown️
ORDER CANCELLATION
Bombay Brown reserves the right, at our sole discretion, for order cancellation at its end for any reason. The customer should agree not to dispute the decision made by us and accept our decision regarding the cancellation.
CREDIT NOTE
We have no refund policy. We will not provide any cash/monetary refund on any product. To compensate we will issue a Credit note (excluding the shipping cost 100/- ) which can be redeemed whenever you wish and shop with us next time.
This credit note will be exclusive to you and valid for 6 months. Credit notes are issued within 24-48 hours from receiving the product back.
Please note that the amount of purchase should be same or higher to redeem the credit note.
HOW TO REDEEM CREDIT NOTE
Credit notes can be redeemed on our website www.bombaybrown.in during checkout .
On the checkout page, kindly use the Credit note code in the 'DISCOUNT CODE' section and click APPLY. The Discount being exclusive to you will immediately be reflected & the discount amount provided in the credit note will be deducted in total.
Kindly reach us at our Customer care on 9873889595 for any issue in using your credit note code.
Please note a credit note can be used only once.
Please note a credit note can be used only once.
ELIGIBILITY FOR EXCHANGE OR RETURN
1) The product needs to be in unused condition with all the tags and accessories attached to it.
2) Damaged and soiled products sent to us will not be accepted for exchange and returned back to the customer.
3) Customised products are non-returnable or non-exchangeable.
4) Products brought under Clearance sale will not be eligible for return/exchange. 5) All the orders are confirmed before dispatching. We won’t be able to take returns for size 43 and 44 as those are made on order and as per the requirements only
RETURN POLICY
In case a product doesn't fit you comfortably, We would be happy to exchange the same within 14 days from the day of receiving the product. You can exchange it with a different size or you can ask for a Credit note instead. PROCESS: In order to place a return/exchange request for your pair, you can visit 'START AN EXCHANGE' tab on the main menu of our website www.bombaybrown.in or you can find the link below for the same https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
POINTS TO NOTE:
- All footwear at Bombay Brown is manufactured using non-leather material. We do not suggest wearing them in and around the water.
- Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. We request you to store them in a shoe bag that we provide along with every purchase.
- Always dry your feet before wearing your footwear. Wet or moist feet can lead to minor damages in the footwear.
- Our footwear does not come with a warranty. The life of the same simply depends upon the wear and tear of the product.
- In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.
We, at Bombay Brown specialise in customising footwear. Here are a few examples of the questions that we get from our customers :
- I have a broad feet (size 38) , but length is as per size 37. Would you be able to do it?
- I need a big size. Do you have 44? Or my size is 34, or 21 cm. Do you have that smallest size??
- I like this design but I want it in flats with some extra cushioning! Would you be able to do it?
- I like this design but I want a platform heel in the same. Would you be able to add it?
- I like the footwear, but can I get a block heel instead of this platform heel?
- I want flats, but is it possible to add a thumb separation in it? I find it more comfortable that ways. Can you do it?
We get a lot of such requests and the answer to all of the above is YES! All kinds are customisations are free except adding heels to any flats (Charges are INR 300/-)
Contact us on 9873889595. Alternatively, you can leave your note in the comments section (after selecting the size and the quantity) and place your order and we will call you back. Please note - Customised products cant be exchanged or returned. Also, the order needs to be prepaid. No COD on Customised orders
Naaz - Wedge Heel Kolhapuri
Regular price ₹3,699.00 INR/
Tax included.
The world famous age-old intricate braiding technique, hand-done by skilled artisans of India is the USP of the product. Bombay Brown has added extra cushioning in the base giving this footwear an edge from what's available otherwise. Comfort added with style is what this footwear is all about.
Festivities are synonymous with bright, exquisite detailing and lots of love and comfort! We get so much love on the Kolhapuri flats, you all asked for heels and we got what you asked for :) Available in wedge heel, block heels in different heel heights and lots of colour options.
Presenting Naaz: As the name suggests, this pair speaks for its delicacy and pride.
Product Type: Kolhapuri in Wedge Heels
Toe Shape: Round Toe
Material: Faux Leather
Sole Material: Faux Leather
Fastening/ Closure: Slip-On
Heel Height (in inches): 3.5 Inches
Delivery Timeline: Dispatch in 3-4 Days
If you want one day delivery in Delhi, contact us on +919873889595
Ps-
This pair is available in lesser height also. It can be done in 1.5 inches, 2.5 inches too. Just WhatsApp/call us on 9873889595 :)
For Flats : CLICK HERE
For Block heel: CLICK HERE
Discount and Offers Available
- BB10 - Get flat 10 % off
- BUY3andGET15 - Buy 3 products and get 15% off
- HELLOBB10 - Get a free pair from this section https://www.bombaybrown.in/collections/pick-me-up-for-free-apply-code-hello2023. Add any pair from this section and apply code HELLOBB10 to get a free pair
Note : Option to apply discount code will come during the checkout process, after entering your name and shipping details.
In case the product does not fit you/or you don’t like it, you can ship it to us within 14 days and we can either send you a new product or give you a credit note for the same amount (it takes 3-4 days to issue a credit note after we receive the product)
Either you will have to courier it to us at the address mentioned below, or you can initiate a reverse pick up through our panel (charges 200/-) Once we receive the pair, we'll ship the size you want at our expense :)️
Link to exchange panel: https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
Our Address: Bombay Brown - B-1/57, Ashok Vihar-2, New Delhi-110052. Ph -9873889595
(Please provide the tracking ID on bombaybrown.in@gmail.com after sending it across) Please mention your order number and your concern when you send it back to us.
Once the product reaches us, we will dispatch the size requested, or issue a credit note (excluding shipping cost)
If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours. Email ID: bomabybrown.in@gmail.com Whatsapp Number - 9873889595
Thanks
Thanks
Team Bombay Brown️
ORDER CANCELLATION
Bombay Brown reserves the right, at our sole discretion, for order cancellation at its end for any reason. The customer should agree not to dispute the decision made by us and accept our decision regarding the cancellation.
CREDIT NOTE
We have no refund policy. We will not provide any cash/monetary refund on any product. To compensate we will issue a Credit note (excluding the shipping cost 100/- ) which can be redeemed whenever you wish and shop with us next time.
This credit note will be exclusive to you and valid for 6 months. Credit notes are issued within 24-48 hours from receiving the product back.
Please note that the amount of purchase should be same or higher to redeem the credit note.
HOW TO REDEEM CREDIT NOTE
Credit notes can be redeemed on our website www.bombaybrown.in during checkout .
On the checkout page, kindly use the Credit note code in the 'DISCOUNT CODE' section and click APPLY. The Discount being exclusive to you will immediately be reflected & the discount amount provided in the credit note will be deducted in total.
Kindly reach us at our Customer care on 9873889595 for any issue in using your credit note code.
Please note a credit note can be used only once.
Please note a credit note can be used only once.
ELIGIBILITY FOR EXCHANGE OR RETURN
1) The product needs to be in unused condition with all the tags and accessories attached to it.
2) Damaged and soiled products sent to us will not be accepted for exchange and returned back to the customer.
3) Customised products are non-returnable or non-exchangeable.
4) Products brought under Clearance sale will not be eligible for return/exchange. 5) All the orders are confirmed before dispatching. We won’t be able to take returns for size 43 and 44 as those are made on order and as per the requirements only
RETURN POLICY
In case a product doesn't fit you comfortably, We would be happy to exchange the same within 14 days from the day of receiving the product. You can exchange it with a different size or you can ask for a Credit note instead. PROCESS: In order to place a return/exchange request for your pair, you can visit 'START AN EXCHANGE' tab on the main menu of our website www.bombaybrown.in or you can find the link below for the same https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
POINTS TO NOTE:
- All footwear at Bombay Brown is manufactured using non-leather material. We do not suggest wearing them in and around the water.
- Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. We request you to store them in a shoe bag that we provide along with every purchase.
- Always dry your feet before wearing your footwear. Wet or moist feet can lead to minor damages in the footwear.
- Our footwear does not come with a warranty. The life of the same simply depends upon the wear and tear of the product.
- In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.
We, at Bombay Brown specialise in customising footwear. Here are a few examples of the questions that we get from our customers :
- I have a broad feet (size 38) , but length is as per size 37. Would you be able to do it?
- I need a big size. Do you have 44? Or my size is 34, or 21 cm. Do you have that smallest size??
- I like this design but I want it in flats with some extra cushioning! Would you be able to do it?
- I like this design but I want a platform heel in the same. Would you be able to add it?
- I like the footwear, but can I get a block heel instead of this platform heel?
- I want flats, but is it possible to add a thumb separation in it? I find it more comfortable that ways. Can you do it?
We get a lot of such requests and the answer to all of the above is YES! All kinds are customisations are free except adding heels to any flats (Charges are INR 300/-)
Contact us on 9873889595. Alternatively, you can leave your note in the comments section (after selecting the size and the quantity) and place your order and we will call you back. Please note - Customised products cant be exchanged or returned. Also, the order needs to be prepaid. No COD on Customised orders
Naaz - Block Heel Kolhapuri
Regular price ₹3,299.00 INR/
Tax included.
The world famous age-old intricate braiding technique, hand-done by skilled artisans of India is the USP of the product. Bombay Brown has added extra cushioning in the base giving this footwear an edge from what's available otherwise. Comfort added with style is what this footwear is all about.
Festivities are synonymous with bright, exquisite detailing and lots of love and comfort! We get so much love on the Kolhapuri flats, you all asked for heels and we got what you asked for :) Available in block heel, wedge heel in different heel heights and lots of colour options.
Presenting Naaz: As the name suggests, this pair speaks for its delicacy and pride.
Product Type: Kolhapuri in Wedge Heels
Toe Shape: Round Toe
Material: Faux Leather
Sole Material: Faux Leather
Fastening/ Closure: Slip-On
Heel Height (in inches): 2 inches
Delivery Timeline: Dispatch in 3-4 Days
If you want one day delivery in Delhi, contact us on +919873889595
Ps-
This pair is available in lesser or higher heel height also. It can be done in 1/2 inch, 1.5 inches, 2.5 inches, 3.5 inches too. Just WhatsApp/call us on 9873889595 :)
This pair is available in flats and wedge heels also.
For Flats: CLICK HERE
For Wedge Heels : CLICK HERE
Discount and Offers Available
- BB10 - Get flat 10 % off
- BUY3andGET15 - Buy 3 products and get 15% off
- HELLOBB10 - Get a free pair from this section https://www.bombaybrown.in/collections/pick-me-up-for-free-apply-code-hello2023. Add any pair from this section and apply code HELLOBB10 to get a free pair
Note : Option to apply discount code will come during the checkout process, after entering your name and shipping details.
In case the product does not fit you/or you don’t like it, you can ship it to us within 14 days and we can either send you a new product or give you a credit note for the same amount (it takes 3-4 days to issue a credit note after we receive the product)
Either you will have to courier it to us at the address mentioned below, or you can initiate a reverse pick up through our panel (charges 200/-) Once we receive the pair, we'll ship the size you want at our expense :)️
Link to exchange panel: https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
Our Address: Bombay Brown - B-1/57, Ashok Vihar-2, New Delhi-110052. Ph -9873889595
(Please provide the tracking ID on bombaybrown.in@gmail.com after sending it across) Please mention your order number and your concern when you send it back to us.
Once the product reaches us, we will dispatch the size requested, or issue a credit note (excluding shipping cost)
If there is any other concern, email/message with your request, our customer care team will get back to you within 24 hours. Email ID: bomabybrown.in@gmail.com Whatsapp Number - 9873889595
Thanks
Thanks
Team Bombay Brown️
ORDER CANCELLATION
Bombay Brown reserves the right, at our sole discretion, for order cancellation at its end for any reason. The customer should agree not to dispute the decision made by us and accept our decision regarding the cancellation.
CREDIT NOTE
We have no refund policy. We will not provide any cash/monetary refund on any product. To compensate we will issue a Credit note (excluding the shipping cost 100/- ) which can be redeemed whenever you wish and shop with us next time.
This credit note will be exclusive to you and valid for 6 months. Credit notes are issued within 24-48 hours from receiving the product back.
Please note that the amount of purchase should be same or higher to redeem the credit note.
HOW TO REDEEM CREDIT NOTE
Credit notes can be redeemed on our website www.bombaybrown.in during checkout .
On the checkout page, kindly use the Credit note code in the 'DISCOUNT CODE' section and click APPLY. The Discount being exclusive to you will immediately be reflected & the discount amount provided in the credit note will be deducted in total.
Kindly reach us at our Customer care on 9873889595 for any issue in using your credit note code.
Please note a credit note can be used only once.
Please note a credit note can be used only once.
ELIGIBILITY FOR EXCHANGE OR RETURN
1) The product needs to be in unused condition with all the tags and accessories attached to it.
2) Damaged and soiled products sent to us will not be accepted for exchange and returned back to the customer.
3) Customised products are non-returnable or non-exchangeable.
4) Products brought under Clearance sale will not be eligible for return/exchange. 5) All the orders are confirmed before dispatching. We won’t be able to take returns for size 43 and 44 as those are made on order and as per the requirements only
RETURN POLICY
In case a product doesn't fit you comfortably, We would be happy to exchange the same within 14 days from the day of receiving the product. You can exchange it with a different size or you can ask for a Credit note instead. PROCESS: In order to place a return/exchange request for your pair, you can visit 'START AN EXCHANGE' tab on the main menu of our website www.bombaybrown.in or you can find the link below for the same https://www.bombaybrown.in/pages/start-a-return-or-exchange-india
POINTS TO NOTE:
- All footwear at Bombay Brown is manufactured using non-leather material. We do not suggest wearing them in and around the water.
- Varied weather conditions can affect the conditions of the footwear including the accessories that come with it. We request you to store them in a shoe bag that we provide along with every purchase.
- Always dry your feet before wearing your footwear. Wet or moist feet can lead to minor damages in the footwear.
- Our footwear does not come with a warranty. The life of the same simply depends upon the wear and tear of the product.
- In case any minor repairing is required, we will repair the product at our cost only once within three months of the delivery.
We, at Bombay Brown specialise in customising footwear. Here are a few examples of the questions that we get from our customers :
- I have a broad feet (size 38) , but length is as per size 37. Would you be able to do it?
- I need a big size. Do you have 44? Or my size is 34, or 21 cm. Do you have that smallest size??
- I like this design but I want it in flats with some extra cushioning! Would you be able to do it?
- I like this design but I want a platform heel in the same. Would you be able to add it?
- I like the footwear, but can I get a block heel instead of this platform heel?
- I want flats, but is it possible to add a thumb separation in it? I find it more comfortable that ways. Can you do it?
We get a lot of such requests and the answer to all of the above is YES! All kinds are customisations are free except adding heels to any flats (Charges are INR 300/-)
Contact us on 9873889595. Alternatively, you can leave your note in the comments section (after selecting the size and the quantity) and place your order and we will call you back. Please note - Customised products cant be exchanged or returned. Also, the order needs to be prepaid. No COD on Customised orders